IT Services & Technology Solutions for Chatham County
In the innovation-driven Research Triangle, Chatham County businesses need an IT partner that moves at the speed of technology. Preferred Data combines deep NC roots with cutting-edge solutions in AI, cybersecurity, and cloud infrastructure to help Pittsboro organizations stay ahead.
Trusted IT partner for Chatham County businesses
IT Services in Chatham County, North Carolina
Preferred Data Corporation (55 miles from Pittsboro) provides managed IT, cybersecurity, AI transformation, and cloud solutions to Chatham County, NC businesses. Established in 1987 in High Point, PDC specializes in technology, pharmaceuticals, agriculture technology. The Research Triangle region county (pop. ~80,000) is served with 24/7 remote support. Notable organizations in the area include VinFast and Wolfspeed.
IT Solutions for Chatham County's Core Industries
Every industry has unique compliance, uptime, and security demands. Our Research Triangle team brings specialized knowledge to each sector in Chatham County.
technology
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
pharmaceuticals
Technology infrastructure, security hardening, and operational efficiency solutions designed for Chatham County pharmaceuticals operations in the Research Triangle region
agriculture
IoT sensor management, precision agriculture connectivity, weather data systems, and remote monitoring for Chatham County agricultural operations
education
Campus network management, student data protection, LMS infrastructure, and research computing support for Chatham County institutions
advanced manufacturing
OT/IT convergence, production network uptime, ERP integration, and shop floor connectivity for Chatham County manufacturers
Technology Solutions Built for Chatham County
We tailor our IT services to match the specific needs of Pittsboro and Research Triangle businesses.
Managed IT Services
24/7 remote monitoring with proactive maintenance keeps Pittsboro operations running at peak performance
Cybersecurity
Multi-layered threat protection with CMMC-ready security monitoring for Pittsboro businesses
PDC Software Suite
Purpose-built ERP for Chatham County manufacturers - quoting, order management, shop floor tracking, and accounting in one integrated platform
AI Transformation
Practical AI integration for Chatham County - document processing, predictive maintenance, and workflow automation that delivers measurable ROI
Cloud Solutions
Hybrid cloud architectures with enterprise security - Microsoft 365, Azure, and AWS expertise for Chatham County
Network Infrastructure
Structured cabling, wireless design, and network optimization for Chatham County manufacturing floors and offices
Tailored solutions for Chatham County
Why Chatham County Trusts Preferred Data
Local knowledge, proven results, and a partnership that lasts.
Chatham County Economic Context
- Massive EV manufacturing investment (VinFast)
- Semiconductor production (Wolfspeed)
- Fastest-growing Triangle county
- Educational institutions: Central Carolina Community College
Our Commitment to Chatham County
- Priority on-site scheduling for Pittsboro with 55-mile travel from our headquarters in High Point
- Flat-rate pricing with no hidden fees - growing business plans that scale with your Pittsboro team
- Proactive security patching, firmware updates, and vulnerability remediation - not just break-fix reactive service
- Vendor management for your entire tech stack - we handle Microsoft, Dell, Cisco, and dozens more so you do not have to
- technology and pharmaceuticals expertise that generic IT providers in Research Triangle cannot match
Ready to Upgrade Your Chatham County IT?
Stop losing productivity to IT issues. Our free technology assessment identifies vulnerabilities, inefficiencies, and opportunities specific to your Pittsboro environment - with a clear roadmap to fix them.
Frequently Asked Questions: IT Services in Chatham County
How does Preferred Data support businesses in Chatham County from High Point?
Preferred Data serves Chatham County (55 miles from our HQ) through a combination of 24/7 remote monitoring, cloud-managed security tools, and scheduled on-site visits when hands-on work is needed. Most IT issues are resolved remotely within minutes. For hardware, network, or infrastructure projects, our technicians travel to Pittsboro as part of your managed service agreement.
What is Preferred Data's response time for Chatham County clients?
Remote support requests receive immediate attention during business hours and within 30 minutes after hours through our 24/7 help desk. On-site visits to Pittsboro are scheduled within 24-48 hours for non-emergencies, with expedited response for critical infrastructure failures. All clients receive priority-tiered escalation with a dedicated account manager who knows your environment.
What do managed IT services cost for a small business in Pittsboro?
Pricing depends on user count, device inventory, and infrastructure complexity. Small Pittsboro businesses (5-50 users) often start with per-user plans that include monitoring, security, patching, and unlimited help desk access. Every plan uses transparent, flat-rate monthly billing with no surprise charges. Call (336) 886-3282 for a free assessment that includes a custom quote based on your specific needs.
Does Preferred Data understand Chatham County manufacturing IT needs?
Manufacturing is our heritage. Our PDC Software Suite was built specifically for North Carolina manufacturers, and we have spent 37+ years supporting shop floors, ERP systems, OT/IT convergence, and industrial networking. For Chatham County manufacturers, we address unique challenges: securing operational technology, maintaining uptime on production networks, integrating legacy equipment, and meeting industry compliance requirements.
Should my Pittsboro business move to the cloud?
It depends on your operations. Many Chatham County manufacturers benefit from hybrid approaches - keeping production systems on-premises while migrating email, file storage, and collaboration to the cloud. Preferred Data evaluates your current setup, bandwidth, compliance needs, and growth plans before recommending a strategy. We handle Microsoft 365, Azure, AWS, and hybrid environments, and we never push a migration that does not make business sense for your situation.
Why choose a local NC IT company over a national provider for Chatham County?
National MSPs treat Pittsboro as a ticket number. Preferred Data treats you as a neighbor. The practical differences: we schedule regular on-site visits, we know Research Triangle business culture, we understand local technology industry requirements, and our team stays consistent (no offshore help desk rotation). Our 20+ year average client retention rate proves the value of a real relationship versus a service contract.
Who answers the phone when a Chatham County business calls for IT help?
A real technician in North Carolina. Our help desk is not outsourced or automated with chatbots. When your Pittsboro team calls (336) 886-3282, they reach experienced engineers who already have context on your environment. For after-hours emergencies, our on-call rotation ensures live response within 30 minutes. Every interaction is logged and tracked through resolution.
Free Technology Resources for Chatham County
Also Serving Counties Near Chatham
Our regional team supports businesses throughout Research Triangle - not just Chatham County.
Preferred Data: Chatham County's IT Partner
From Pittsboro to every corner of Chatham County, Preferred Data provides the technology partnership that Research Triangle businesses rely on. 37+ years. 20+ year average client retention. Real results.