IT Services & Technology Solutions for Onslow County
Serving Onslow County from our High Point base, Preferred Data brings the same dedicated IT support that has kept our clients for 20+ years on average. Whether your Jacksonville business needs cybersecurity hardening, cloud migration, or full managed IT, our team delivers with a personal touch.
Trusted IT partner for Onslow County businesses
IT Services in Onslow County, North Carolina
Preferred Data Corporation (190 miles from Jacksonville) provides managed IT, cybersecurity, AI transformation, and cloud solutions to Onslow County, NC businesses. Established in 1987 in High Point, PDC specializes in military, healthcare, retail technology. The Coastal Plain region county (pop. ~200,000) is served with 24/7 remote support. Notable organizations in the area include Camp Lejeune/MCAS New River and Onslow Memorial Hospital.
IT Solutions for Onslow County's Core Industries
From military to healthcare, Onslow County organizations need IT partners who speak their language.
military
CMMC compliance, secure communications, classified network support, and defense contractor IT requirements in Onslow County
healthcare
HIPAA-compliant infrastructure, EHR system support, secure patient communications, and medical device networking for Jacksonville providers
retail
POS systems, inventory management, e-commerce infrastructure, and multi-location networking for Jacksonville retail operations
construction
Mobile workforce connectivity, project management platforms, jobsite networking, and equipment tracking technology for Onslow County contractors
education
Campus network management, student data protection, LMS infrastructure, and research computing support for Onslow County institutions
What We Deliver to Onslow County
Preferred Data provides end-to-end technology services designed for Coastal Plain businesses like yours.
Managed IT Services
Strategic technology planning paired with day-to-day support - built for Coastal Plain businesses that need reliability without a full internal IT team
Cybersecurity
From ransomware prevention to incident response planning, we protect Coastal Plain organizations against evolving cyber threats
AI Transformation
Strategic AI roadmapping for Jacksonville organizations ready to automate repetitive tasks and unlock data-driven decision making
Cloud Solutions
Cloud strategy, migration execution, and ongoing management so Coastal Plain businesses can focus on growth instead of servers
Data Backup & Recovery
Protect critical military data with immutable backups, point-in-time recovery, and documented recovery time objectives
Tailored solutions for Onslow County
Built for Coastal Plain Businesses
We understand the Onslow County economy and its technology needs.
The Onslow County Landscape
- Major Marine Corps installation
- Military spouse employment programs
- Growing healthcare sector
- Educational institutions: Coastal Carolina Community College
Our Commitment to Onslow County
- Full remote + on-site hybrid support model for Onslow County - 190 miles within our 200-mile service commitment
- Named account manager who knows your Onslow County environment, users, and business goals personally
- NC-based help desk staffed by real engineers - no chatbots, no offshore call centers, no ticket black holes
- Documented disaster recovery with tested restore procedures specific to your Jacksonville infrastructure
- Proactive security patching, firmware updates, and vulnerability remediation - not just break-fix reactive service
Transform Technology in Onslow County
Stop losing productivity to IT issues. Our free technology assessment identifies vulnerabilities, inefficiencies, and opportunities specific to your Jacksonville environment - with a clear roadmap to fix them.
Frequently Asked Questions: IT Services in Onslow County
How does Preferred Data support businesses in Onslow County from High Point?
Preferred Data serves Onslow County (190 miles from our HQ) through a combination of 24/7 remote monitoring, cloud-managed security tools, and scheduled on-site visits when hands-on work is needed. Most IT issues are resolved remotely within minutes. For hardware, network, or infrastructure projects, our technicians travel to Jacksonville as part of your managed service agreement.
What is Preferred Data's response time for Onslow County clients?
Remote support requests receive immediate attention during business hours and within 30 minutes after hours through our 24/7 help desk. On-site visits to Jacksonville are scheduled within 24-48 hours for non-emergencies, with expedited response for critical infrastructure failures. All clients receive priority-tiered escalation with a dedicated account manager who knows your environment.
What do managed IT services cost for a mid-size business in Jacksonville?
Pricing depends on user count, device inventory, and infrastructure complexity. Mid-size Onslow County organizations (25-200 users) typically invest in comprehensive plans covering monitoring, security, help desk, and strategic planning. Every plan uses transparent, flat-rate monthly billing with no surprise charges. Call (336) 886-3282 for a free assessment that includes a custom quote based on your specific needs.
Can Preferred Data handle HIPAA compliance for Onslow County healthcare organizations?
Yes. We support healthcare practices, clinics, and organizations across Onslow County with HIPAA-compliant IT infrastructure. This includes encrypted communications, access-controlled EHR environments, audit logging, security awareness training, BAA documentation, and breach response planning. Our team understands the unique uptime and privacy requirements of Jacksonville medical providers.
How does Preferred Data protect Onslow County business data?
We implement a 3-2-1 backup strategy: three copies of data, on two different media types, with one stored offsite. Onslow County clients use cloud-first backup with geographic redundancy across multiple data centers. We test restores quarterly, document recovery procedures, and guarantee recovery time objectives. Your military data is protected against ransomware, hardware failure, and natural disasters.
Who answers the phone when a Onslow County business calls for IT help?
A real technician in North Carolina. Our help desk is not outsourced or automated with chatbots. When your Jacksonville team calls (336) 886-3282, they reach experienced engineers who already have context on your environment. For after-hours emergencies, our on-call rotation ensures live response within 30 minutes. Every interaction is logged and tracked through resolution.
Should my Jacksonville business move to the cloud?
It depends on your operations. Most Jacksonville businesses save 20-40% on infrastructure costs with proper cloud migration. Preferred Data evaluates your current setup, bandwidth, compliance needs, and growth plans before recommending a strategy. We handle Microsoft 365, Azure, AWS, and hybrid environments, and we never push a migration that does not make business sense for your situation.
Resources to Strengthen Your Onslow County IT
Neighboring Counties We Support
The same 37+ year commitment we bring to Onslow County extends to these nearby North Carolina communities.
Preferred Data: Onslow County's IT Partner
Onslow County's dynamic business community deserves enterprise-grade IT without the enterprise price tag. Preferred Data has delivered exactly that for 37+ years across North Carolina.