IT Services & Technology Solutions for Orange County
In the innovation-driven Research Triangle, Orange County businesses need an IT partner that moves at the speed of technology. Preferred Data combines deep NC roots with cutting-edge solutions in AI, cybersecurity, and cloud infrastructure to help Hillsborough organizations stay ahead.
Trusted IT partner for Orange County businesses
IT Services in Orange County, North Carolina
Preferred Data Corporation (50 miles from Hillsborough) provides managed IT, cybersecurity, AI transformation, and cloud solutions to Orange County, NC businesses. Established in 1987 in High Point, PDC specializes in education, healthcare, research technology. The Research Triangle region county (pop. ~150,000) is served with rapid on-site response and 24/7 remote support. Notable organizations in the area include UNC Chapel Hill and UNC Health.
Industry-Specific IT for Orange County
37 years of NC experience means we understand the technology workflows, regulatory requirements, and operational realities facing Hillsborough businesses.
education
Campus network management, student data protection, LMS infrastructure, and research computing support for Orange County institutions
healthcare
HIPAA-compliant infrastructure, EHR system support, secure patient communications, and medical device networking for Hillsborough providers
research
Technology infrastructure, security hardening, and operational efficiency solutions designed for Orange County research operations in the Research Triangle region
technology
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
biotech
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
Technology Solutions Built for Orange County
We tailor our IT services to match the specific needs of Hillsborough and Research Triangle businesses.
Managed IT Services
End-to-end IT management including help desk, patch management, and vendor coordination for Orange County organizations
Cybersecurity
Endpoint detection, email security, vulnerability scanning, and security awareness training tailored to Orange County threat landscapes
AI Transformation
From chatbots to data analytics, we help Research Triangle businesses implement AI solutions that solve real operational challenges
Cloud Solutions
Reduce infrastructure costs and increase agility with cloud solutions sized for enterprise Hillsborough organizations
Data Backup & Recovery
Business continuity planning, automated backups, and tested disaster recovery procedures keep Hillsborough operations resilient
Tailored solutions for Orange County
Why Orange County Trusts Preferred Data
Local knowledge, proven results, and a partnership that lasts.
What Drives Hillsborough's Business Community
- World-class research university
- Major healthcare system
- Biotech and pharmaceutical research
- Educational institutions: UNC Chapel Hill, Durham Technical Community College
Our Commitment to Orange County
- Priority on-site scheduling for Hillsborough with 50-mile travel from our headquarters in High Point
- Flat-rate pricing with no hidden fees - enterprise plans that scale with your Hillsborough team
- Proactive security patching, firmware updates, and vulnerability remediation - not just break-fix reactive service
- Vendor management for your entire tech stack - we handle Microsoft, Dell, Cisco, and dozens more so you do not have to
- education and healthcare expertise that generic IT providers in Research Triangle cannot match
Ready to Upgrade Your Orange County IT?
Our Research Triangle clients stay with us 20+ years on average because we treat their technology as seriously as they treat their business. Start with a free assessment and see the Preferred Data difference.
Frequently Asked Questions: IT Services in Orange County
What makes Preferred Data the top IT provider near Hillsborough?
With headquarters just 50 miles from Hillsborough, Preferred Data offers same-day on-site service that remote-only providers cannot match. We combine rapid local response with enterprise tools: 24/7 monitoring, proactive patching, cybersecurity, and strategic planning. Our 37-year track record and 20+ year average client tenure reflect the quality of our Research Triangle partnerships.
What is Preferred Data's response time for Orange County clients?
Remote support requests receive immediate attention during business hours and within 30 minutes after hours through our 24/7 help desk. On-site response in Hillsborough is typically same-day, often within hours, given our 50-mile proximity. All clients receive priority-tiered escalation with a dedicated account manager who knows your environment.
What do managed IT services cost for a mid-size business in Hillsborough?
Pricing depends on user count, device inventory, and infrastructure complexity. Mid-size Orange County organizations (25-200 users) typically invest in comprehensive plans covering monitoring, security, help desk, and strategic planning. Every plan uses transparent, flat-rate monthly billing with no surprise charges. Call (336) 886-3282 for a free assessment that includes a custom quote based on your specific needs.
Can Preferred Data handle HIPAA compliance for Orange County healthcare organizations?
Yes. We support healthcare practices, clinics, and organizations across Orange County with HIPAA-compliant IT infrastructure. This includes encrypted communications, access-controlled EHR environments, audit logging, security awareness training, BAA documentation, and breach response planning. Our team understands the unique uptime and privacy requirements of Hillsborough medical providers.
What cybersecurity threats should Orange County businesses prepare for?
Research Triangle businesses face increasing ransomware, phishing, and supply chain attacks. Healthcare data in Orange County commands premium prices on dark markets, making medical practices prime targets. Preferred Data implements layered defenses: endpoint detection, email filtering, network segmentation, employee training, and incident response planning customized to your Hillsborough business.
How does Preferred Data protect Orange County business data?
We implement a 3-2-1 backup strategy: three copies of data, on two different media types, with one stored offsite. For Hillsborough clients, we maintain local backup appliances for rapid recovery alongside geographically separated cloud replicas. We test restores quarterly, document recovery procedures, and guarantee recovery time objectives. Your education data is protected against ransomware, hardware failure, and natural disasters.
What does onboarding with Preferred Data look like for a Hillsborough business?
Week 1: We audit your current infrastructure - network, endpoints, security posture, backup status, and vendor contracts. Week 2-3: We deploy monitoring agents, security tools, and establish documentation. Week 4: Full managed services are active with your dedicated account manager. The entire process is designed to cause zero disruption to your Orange County team. We handle vendor transitions, password resets, and user communication on your behalf.
Guides and Tools for Hillsborough Businesses
IT Services Across the Research Triangle Region
From Hillsborough to the surrounding communities, Preferred Data's Research Triangle coverage means your neighbors trust us too.
Preferred Data: Orange County's IT Partner
From Hillsborough to every corner of Orange County, Preferred Data provides the technology partnership that Research Triangle businesses rely on. 37+ years. 20+ year average client retention. Real results.