IT Services & Technology Solutions for Union County
In a fast-moving market like Union County, technology can be the difference between leading and falling behind. Preferred Data partners with Monroe businesses to deliver enterprise-grade IT management, advanced cybersecurity, and AI-driven solutions - all backed by 37 years of North Carolina expertise.
Trusted IT partner for Union County businesses
IT Services in Union County, North Carolina
Preferred Data Corporation (95 miles from Monroe) provides managed IT, cybersecurity, AI transformation, and cloud solutions to Union County, NC businesses. Established in 1987 in High Point, PDC specializes in manufacturing, agriculture, healthcare technology. The Charlotte Metro region county (pop. ~240,000) is served with 24/7 remote support. Notable organizations in the area include Atrium Health Union and Union County Schools.
Powering Charlotte Metro's Union County Economy
37 years of NC experience means we understand the technology workflows, regulatory requirements, and operational realities facing Monroe businesses.
manufacturing
OT/IT convergence, production network uptime, ERP integration, and shop floor connectivity for Union County manufacturers
agriculture
IoT sensor management, precision agriculture connectivity, weather data systems, and remote monitoring for Union County agricultural operations
healthcare
HIPAA-compliant infrastructure, EHR system support, secure patient communications, and medical device networking for Monroe providers
technology
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Charlotte Metro tech companies
logistics
Warehouse management systems, fleet tracking connectivity, EDI integration, and real-time inventory visibility for Monroe logistics companies
retail
POS systems, inventory management, e-commerce infrastructure, and multi-location networking for Monroe retail operations
IT Services That Union County Businesses Count On
Every service backed by 37+ years of NC experience and our commitment to Monroe organizations.
Managed IT Services
End-to-end IT management including help desk, patch management, and vendor coordination for Union County organizations
Cybersecurity
Endpoint detection, email security, vulnerability scanning, and security awareness training tailored to Union County threat landscapes
PDC Software Suite
Our proprietary manufacturing software handles the complexity of manufacturing operations with modules designed by industry veterans
AI Transformation
From chatbots to data analytics, we help Charlotte Metro businesses implement AI solutions that solve real operational challenges
Cloud Solutions
Reduce infrastructure costs and increase agility with cloud solutions sized for enterprise Monroe organizations
Network Infrastructure
High-availability networking with redundancy planning and performance monitoring for Monroe operations that cannot afford downtime
Tailored solutions for Union County
Union County's IT Partner Since 1987
37+ years of keeping NC businesses secure, connected, and productive.
What Drives Monroe's Business Community
- Fastest-growing Charlotte suburb
- Manufacturing and distribution hub
- Technology sector growth
- Educational institutions: South Piedmont Community College, Wingate University
Our Commitment to Union County
- Full remote + on-site hybrid support model for Union County - 95 miles within our 200-mile service commitment
- Proactive security patching, firmware updates, and vulnerability remediation - not just break-fix reactive service
- Regional expertise built over 37+ years serving Charlotte Metro organizations
- Flat-rate pricing with no hidden fees - enterprise plans that scale with your Monroe team
- Quarterly business reviews with technology roadmap planning aligned to Union County market conditions
Union County Deserves Better IT
Every Monroe business has unique technology challenges. Our free assessment maps your current infrastructure, identifies risks, and provides a prioritized plan - no commitment required.
Frequently Asked Questions: IT Services in Union County
How does Preferred Data support businesses in Union County from High Point?
Preferred Data serves Union County (95 miles from our HQ) through a combination of 24/7 remote monitoring, cloud-managed security tools, and scheduled on-site visits when hands-on work is needed. Most IT issues are resolved remotely within minutes. For hardware, network, or infrastructure projects, our technicians travel to Monroe as part of your managed service agreement.
What is Preferred Data's response time for Union County clients?
Remote support requests receive immediate attention during business hours and within 30 minutes after hours through our 24/7 help desk. On-site visits to Monroe are scheduled within 24-48 hours for non-emergencies, with expedited response for critical infrastructure failures. All clients receive priority-tiered escalation with a dedicated account manager who knows your environment.
What do managed IT services cost for a mid-size business in Monroe?
Pricing depends on user count, device inventory, and infrastructure complexity. Mid-size Union County organizations (25-200 users) typically invest in comprehensive plans covering monitoring, security, help desk, and strategic planning. Every plan uses transparent, flat-rate monthly billing with no surprise charges. Call (336) 886-3282 for a free assessment that includes a custom quote based on your specific needs.
Does Preferred Data understand Union County manufacturing IT needs?
Manufacturing is our heritage. Our PDC Software Suite was built specifically for North Carolina manufacturers, and we have spent 37+ years supporting shop floors, ERP systems, OT/IT convergence, and industrial networking. For Union County manufacturers, we address unique challenges: securing operational technology, maintaining uptime on production networks, integrating legacy equipment, and meeting industry compliance requirements.
How does Preferred Data protect Union County business data?
We implement a 3-2-1 backup strategy: three copies of data, on two different media types, with one stored offsite. Union County clients use cloud-first backup with geographic redundancy across multiple data centers. We test restores quarterly, document recovery procedures, and guarantee recovery time objectives. Your manufacturing data is protected against ransomware, hardware failure, and natural disasters.
Who answers the phone when a Union County business calls for IT help?
A real technician in North Carolina. Our help desk is not outsourced or automated with chatbots. When your Monroe team calls (336) 886-3282, they reach experienced engineers who already have context on your environment. For after-hours emergencies, our on-call rotation ensures live response within 30 minutes. Every interaction is logged and tracked through resolution.
Should my Monroe business move to the cloud?
It depends on your operations. Many Union County manufacturers benefit from hybrid approaches - keeping production systems on-premises while migrating email, file storage, and collaboration to the cloud. Preferred Data evaluates your current setup, bandwidth, compliance needs, and growth plans before recommending a strategy. We handle Microsoft 365, Azure, AWS, and hybrid environments, and we never push a migration that does not make business sense for your situation.
Guides and Tools for Monroe Businesses
IT Services Across the Charlotte Metro Region
From Monroe to the surrounding communities, Preferred Data's Charlotte Metro coverage means your neighbors trust us too.
Preferred Data: Union County's IT Partner
Union County's dynamic business community deserves enterprise-grade IT without the enterprise price tag. Preferred Data has delivered exactly that for 37+ years across North Carolina.