IT Services & Technology Solutions for Wake County
In a fast-moving market like Wake County, technology can be the difference between leading and falling behind. Preferred Data partners with Raleigh businesses to deliver enterprise-grade IT management, advanced cybersecurity, and AI-driven solutions - all backed by 37 years of North Carolina expertise.
Trusted IT partner for Wake County businesses
IT Services in Wake County, North Carolina
Preferred Data Corporation (80 miles from Raleigh) provides managed IT, cybersecurity, AI transformation, and cloud solutions to Wake County, NC businesses. Established in 1987 in High Point, PDC specializes in technology, government, healthcare technology. The Research Triangle region county (pop. ~1,150,000) is served with 24/7 remote support. Notable organizations in the area include State of NC and NC State University.
IT Solutions for Wake County's Core Industries
37 years of NC experience means we understand the technology workflows, regulatory requirements, and operational realities facing Raleigh businesses.
technology
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
government
Budget-conscious IT management, grant compliance documentation, donor data security, and community platform support for Wake County organizations
healthcare
HIPAA-compliant infrastructure, EHR system support, secure patient communications, and medical device networking for Raleigh providers
education
Campus network management, student data protection, LMS infrastructure, and research computing support for Wake County institutions
biotech
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
fintech
Cloud-native infrastructure, DevSecOps pipelines, scalable architecture, and compliance automation for Research Triangle tech companies
Your Wake County Technology Partner
Strategic IT solutions that protect, connect, and grow Raleigh businesses in the Research Triangle region.
Managed IT Services
End-to-end IT management including help desk, patch management, and vendor coordination for Wake County organizations
Cybersecurity
Endpoint detection, email security, vulnerability scanning, and security awareness training tailored to Wake County threat landscapes
AI Transformation
From chatbots to data analytics, we help Research Triangle businesses implement AI solutions that solve real operational challenges
Cloud Solutions
Reduce infrastructure costs and increase agility with cloud solutions sized for enterprise Raleigh organizations
Data Backup & Recovery
Business continuity planning, automated backups, and tested disaster recovery procedures keep Raleigh operations resilient
Tailored solutions for Wake County
Why Raleigh Businesses Choose Local IT
National providers cannot match our Research Triangle expertise and on-site capability.
What Drives Raleigh's Business Community
- State capital and government center
- Top technology hub in Southeast
- Major research university system
- Educational institutions: NC State University, Meredith College, Shaw University, William Peace University, Wake Technical Community College
Our Commitment to Wake County
- Full remote + on-site hybrid support model for Wake County - 80 miles within our 200-mile service commitment
- Quarterly business reviews with technology roadmap planning aligned to Wake County market conditions
- Vendor management for your entire tech stack - we handle Microsoft, Dell, Cisco, and dozens more so you do not have to
- technology and government expertise that generic IT providers in Research Triangle cannot match
- NC-based help desk staffed by real engineers - no chatbots, no offshore call centers, no ticket black holes
Your Raleigh IT Transformation Starts Here
Stop losing productivity to IT issues. Our free technology assessment identifies vulnerabilities, inefficiencies, and opportunities specific to your Raleigh environment - with a clear roadmap to fix them.
Frequently Asked Questions: IT Services in Wake County
How does Preferred Data support businesses in Wake County from High Point?
Preferred Data serves Wake County (80 miles from our HQ) through a combination of 24/7 remote monitoring, cloud-managed security tools, and scheduled on-site visits when hands-on work is needed. Most IT issues are resolved remotely within minutes. For hardware, network, or infrastructure projects, our technicians travel to Raleigh as part of your managed service agreement.
What is Preferred Data's response time for Wake County clients?
Remote support requests receive immediate attention during business hours and within 30 minutes after hours through our 24/7 help desk. On-site visits to Raleigh are scheduled within 24-48 hours for non-emergencies, with expedited response for critical infrastructure failures. All clients receive priority-tiered escalation with a dedicated account manager who knows your environment.
What do managed IT services cost for a mid-size business in Raleigh?
Pricing depends on user count, device inventory, and infrastructure complexity. Mid-size Wake County organizations (25-200 users) typically invest in comprehensive plans covering monitoring, security, help desk, and strategic planning. Every plan uses transparent, flat-rate monthly billing with no surprise charges. Call (336) 886-3282 for a free assessment that includes a custom quote based on your specific needs.
Can Preferred Data handle HIPAA compliance for Wake County healthcare organizations?
Yes. We support healthcare practices, clinics, and organizations across Wake County with HIPAA-compliant IT infrastructure. This includes encrypted communications, access-controlled EHR environments, audit logging, security awareness training, BAA documentation, and breach response planning. Our team understands the unique uptime and privacy requirements of Raleigh medical providers.
What cybersecurity threats should Wake County businesses prepare for?
Research Triangle businesses face increasing ransomware, phishing, and supply chain attacks. Healthcare data in Wake County commands premium prices on dark markets, making medical practices prime targets. Preferred Data implements layered defenses: endpoint detection, email filtering, network segmentation, employee training, and incident response planning customized to your Raleigh business.
How does Preferred Data protect Wake County business data?
We implement a 3-2-1 backup strategy: three copies of data, on two different media types, with one stored offsite. Wake County clients use cloud-first backup with geographic redundancy across multiple data centers. We test restores quarterly, document recovery procedures, and guarantee recovery time objectives. Your technology data is protected against ransomware, hardware failure, and natural disasters.
What does onboarding with Preferred Data look like for a Raleigh business?
Week 1: We audit your current infrastructure - network, endpoints, security posture, backup status, and vendor contracts. Week 2-3: We deploy monitoring agents, security tools, and establish documentation. Week 4: Full managed services are active with your dedicated account manager. The entire process is designed to cause zero disruption to your Wake County team. We handle vendor transitions, password resets, and user communication on your behalf.
Guides and Tools for Raleigh Businesses
IT Services Across the Research Triangle Region
From Raleigh to the surrounding communities, Preferred Data's Research Triangle coverage means your neighbors trust us too.
Preferred Data: Wake County's IT Partner
Wake County's dynamic business community deserves enterprise-grade IT without the enterprise price tag. Preferred Data has delivered exactly that for 37+ years across North Carolina.